Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Excellent warranty service
on September 14, 2021
Posted by: beanies
Verified Purchase:Yes
I bought this coffee maker nine months ago. On the second descaling in which I used the Keurig Descaling Solution, the coffee maker stopped working. I was very pleased that Keurig replaced the coffee maker under the warranty at no cost to us.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great support
on September 15, 2021
Posted by: Missll
Verified Purchase:Yes
This was a replacement to my other one that failed after only a few months. Hoping this one last longer. Customer support was helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
slim, takes up little space.
on September 15, 2021
Posted by: cappy321
Verified Purchase:Yes
replace k-supreme coffee maker, free of charge very quickly,
Replaced k-supreme coffee maker free of charge very quickly. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent customer service!
on September 15, 2021
Posted by: Regi Lou
Verified Purchase:Yes
After trying everything online I finally called and was satisfactorily taken care of quickly, thoroughly, and professionally.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Kuerig stands behind product
on September 15, 2021
Posted by: Coffee addict 62
Verified Purchase:Yes
After 4 months of use my coffee maker light went on to clean, followed directions to clean, then unit started smoking and quit working. Called customer service after explaining what happened a new unit was sent to replace the original. So far so good new unit is working perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service!
on September 15, 2021
Posted by: Sandyrda
Verified Purchase:Yes
I bought my K- Supreme Single Serve Coffee Maker about three months ago. There was an issue with the descale fetcher so I called customer service and explained what was going on. My coffee maker was still under warranty and this company sent a new one ASAP. Thank you again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
easy to use
on September 15, 2021
Posted by: 111111
Verified Purchase:Yes
Service from the company was excellent. I will buy from them again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
My hot/cold keurig
on September 15, 2021
Posted by: Kathleen 1984
Verified Purchase:Yes
Overall I like this machine but it splatters coffee all over as it pours into a mug. Also, the “over ice” feature still melts the ice. Temp should be cooler.
Written by a customer while visiting keurig.com
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