My Keurig stopped working and I was covered for a replacement. I love the iced coffee tab. Also, it mak s a great cup of coffee. You will not be disappointed! It is the best coffee maker!!
This model is really temperamental when it comes to the Descale process. We have had it replaced twice due to this. During the Descale process it seems to overheat and stops functioning and won't turn back on. Otherwise it's a great brewer, and I love it.
I have loved all my Keurig brewers. When I had a problem with the current one, I received super customer service and it was replaced with a new one. This one works the way it should and makes great coffee. All I need to know is what to do with the old one.
Was so disappointed when the Keurig we had a short time would not work. I called and was sent to the right department and the CSR walked me through the whole situation. Also helped me send the correct info Keurig. Very impressed with the help. Thank you. I have bought Keurig only since I tried the first machine. I have gifted them as well.