Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
No power
on May 15, 2021
Posted by: MessyG
My 5 month old Kuerig stopped working one morning. I have the single serve with the water on the side. No power... and yes I have made sure the outlet works.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Customer Rating
2
The size is all that is good about this product.
on May 18, 2021
Posted by: TexasLadyFarmer
I do not recommend this machine. I have wasted more coffee trying to get one good cup, it just does not function well! It was a gift, but i am about to replace it!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Susan McK
Verified Purchase:Yes
This unit takes up very little space on my counter and the new technology produces a great cup of tea & coffee. The reservoir holds enough water for me to make a larger container for my ice tea.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
A terrific upgrade
on May 27, 2021
Posted by: MCGC
I bought this one to replace one that I had for a really long time. I love the new look and the new method of pushing water through the pod. When I take the pod out of the Keurig , I can see the 5 places that it was punctured and water went through. The coffee tastes great and is very hot. Many other great features were added.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chep
Verified Purchase:Yes
I had an old one from 9 or 10 yrs ago. And finally it went out. I am super happy I chose this model its compact. And does everything i need. The coffee tastes amazing - the water reservoir comes with a water filter - i didnt know about. So I was pleasantly surprised. Thanks for making this model!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: griffin
Verified Purchase:Yes
love it - it is great since you can move the water around to make room where ever you want it to go
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bluedeb
Verified Purchase:Yes
Best coffee pot ever. It is so quite that you don’t even hear it brewing. I have purchased other Kureig coffe pots but this is the best.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great coffee when it works right
on August 18, 2021
Posted by: BeccaNZach
Bought this back in June and it made some great tasting coffee for about a month before it started to glitch. After roughly a month, it began to pour quite a bit of water into our cups, with only one fine stream of actual coffee mixed in, making for a very watery and unsatisfying cup of joe. We tried descaling first, then changed the filter and when that didn't work we inspected the machine to see if something had broken. Nothing had broken and we are at a loss as to how to fix it. Looking into getting a refund or replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 19, 2021
Let's get you some help with your K-Supreme coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com