Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: PH32
Verified Purchase:Yes
Product broke within year of purchase and they sent new one with no hassles. Great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Problems with this model
on October 3, 2022
Posted by: Lala22
I’m on my third KSupreme machine. All three stopped working after a week. The add water would come on even though pitcher was full. So disappointed
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
We're sorry to hear that you have experienced a problem with your K-Supreme coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Ugh ugh
Verified Purchase:Yes
Warranty expired before purchase of product.Product defect
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Wonderful working with K-Supreme to replace it.
on October 3, 2022
Posted by: Speedy22
Verified Purchase:Yes
My K-Supreme that was a Christmas gift in 2021 quit working. Keurig people were wonderful to working to honor the Waranty. And very quickly to replace a new K-Supreme and shipped within the week, giving updates on shipping information,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Little Rascsl
Verified Purchase:Yes
I absolutely love this style of kuerig!! It looks so sleek and is the perfect size for me. The first one I bought like this, started having issues such as the descale light staying on after I descaled it and the company replaced it with a brand new one!! I definitely recommend this kuerig and the excellent customer service they offer!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
It's DEAD in 2 months!
on October 2, 2022
Posted by: WASTED MONEY AND TIME AGA
This "SMART K SUPREME" was a replacement for the K supreme that was defective. I had to send emails and telephone calls FOR MONTHS!
They sent this "SMART K SUPREME BREWER.
Well, I've only had it less than 2 months and today, October 2, I was making my first cup to start my day and mid brew it just DIED!
ANOTHER PIECE OF JUNK UNBELIEVABLE!
They sent this "SMART K SUPREME BREWER.
Well, I've only had it less than 2 months and today, October 2, I was making my first cup to start my day and mid brew it just DIED!
ANOTHER PIECE OF JUNK UNBELIEVABLE!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Coffee Grounds in Coffee
on October 2, 2022
Posted by: Coffee Fail
I bought the black one about 3 months ago and worked well at first. But now, it is letting coffee grounds go out of the K-cup and into the coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
Thank you for sharing your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
2
I am on my 3rd keurig since they came out.
on October 2, 2022
Posted by: Frustrated1234
keurig's make great coffee. I have always loved them. I am very frustrated with this one. Several times a week the add water button comes on when there is water in it. I will add more water and the add water light does not go out. It wont' brew coffee with the add water light on. I will remove the tank and replace it, unplug the keurig and plug it back it. also check for air bubbles. And still the light doesn't go out. Until I am about to throw it in the garbage because I really want my coffee. Then it finally will go out and I can make my coffee. Fix this Keurig please!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
That certainly doesn't sound correct. Can you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you.
Written by a customer while visiting keurig.com