My coffee maker quit making full cups. The staff at Keurig were very professional and friendly. They replaced it under the warranty and sent it out right away. Love Love Love the Keurig coffe maker. Using Keurig now for auto supply of the coffee pods. I like the way they keep track of pods I’ve used and adjust my order accordingly. Thank you Keurig. Customer service is exceptional
I really enjoy my Keurig, but I've had two units fail now for power issues, so every time I pull the lever down to puncture the coffee pod, I'm waiting for the power to go out again...I hope I'm wrong.
I bought my first one 6 months ago & it stopped working. Because they are pricey, I decided to see if the company could help. I had absolutely the best customer service from beginning to end. They happily shipped me a new one to my absolute delight! I’m enjoying my coffee again!! Thank you so much for being an awesome company that stands behind their products!!
When my Keurig began leaking while still on warranty, a replacement was sent in record time. The process was simple and painless. The replacement was delivered within 10 days. Excellent Customer service.
My Keurig died for some reason so I called the 800 number in the paperwork and spoke to a very nice representative. He gave the instructions on what to do, I did it & a week later I had my new Keurig. I'll never be without one again.