Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: 072021
Verified Purchase:Yes
My Keurig stopped working when I was descaling it and it was not quite a year old. I’m a stickler for cleaning the machine every 5-6 weeks so I was upset. I called Keurig and they had me do a couple tests and decided that they would send me a new replacement at no charge, and a new 1 year warranty would begin after I received it. Got the machine in 3 days and I love it. I was extremely impressed with the customer service I received. Would definitely purchase another one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keor
Verified Purchase:Yes
I love my Keurig. My first one broke and it was so easy to replace it. Customer service was really helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim57
Verified Purchase:Yes
I love my Keurig . I wouldn't be without one. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bustelo
Verified Purchase:Yes
Very happy with it the supreme Keurig and very quiet and compact
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Momonline
Verified Purchase:Yes
So far our replacement is working well. Unfortunately, this is the 3rd one we have received since our original purchase in Nov. 2020.. I would not recommend this model to my friends until the bugs are all worked out.But when it is working, it is great.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Robertag
Verified Purchase:Yes
I love my coffee maker it hasn't been easy but your call center and
customer care are wonderful to deal with. Only issue I feel the descaling light seems to come on too often.
customer care are wonderful to deal with. Only issue I feel the descaling light seems to come on too often.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: alscoffee
Verified Purchase:Yes
Descaling instructions did not work correctly as the add water light never came on, which resulted in the pump burning up. Keurig replaced my until and I had it only two days after the first one failed. Excellent warranty and service.
Written by a customer while visiting keurig.com
Posted by: RCM2
Verified Purchase:Yes
Excellent response to my issue with my previous coffee maker. The warranty program is wonderful and my new coffee maker was here in 10 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com