Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Disappointed in Arcade
Verified Purchase:Yes
I asked for a replacement because my first machine did not punch holes in k cups. I got the replacement and it worked fine for a few days and then it started doing the same thing. Now I check before I hit brew. I use all brands of coffee and it doesn't matter.A little disappointed but use it anyway.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Fredde
Verified Purchase:Yes
I had a problem with my new Keurig Coffee Machine and one call and an email is all it took to be back in Business. I wish more large companies operated like this. Enjoying my new machine as I type this!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: San Fran Person
Verified Purchase:Yes
I love this machine, coffee comes out steaming hot and I like the ability to use grounds and kPods, but after just 6 months of having it the descaling light would not shut off - blink blink always blinking. Keurig has fabulous customer service and replaced my machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KRB1
Verified Purchase:Yes
My key rig was only a few months old and quit working. Contacted the company and they honored the warranty immediately. Had a new one in no time! Great service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome Customer service
on October 12, 2022
Posted by: Maddmaxx
I thank you for great customer service with no problems what so ever wish everyone had service like yours.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
descale
on October 12, 2022
Posted by: rppahc
second keurig Ive had that the descale light does not turn off after cleaning. Have watched every how- to, repeated the process 2-3 times but to know avail. I refuse to take it apart as some videos recommend. Will not by another Keurig again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 18, 2022
We're sorry to hear that you have experienced problems with the descale light on your K-Supreme coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: specialty coffee drinker
Verified Purchase:Yes
This Keurig is a warranty replacement and it makes the great coffee and I use it for hot water for other coffees and for future hot chocolate drinks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phil 2143
Verified Purchase:Yes
Makes great coffee I have owned several. But none last much longer than a year at maybe 8 cups of coffee A-day average.
I would recommend this to a friend!
Written by a customer while visiting keurig.com