Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Gary in Chicago
Verified Purchase:Yes
My Keurig stopped working after 9 months for some reason. Customer service answered quickly, conducted some troubleshooting, and then authorized replacement. New machine arrived 7 days later.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wayne455NoMy
Verified Purchase:Yes
I bought the Supreme. It worked for about 5 days and would not power up. I tried to get it replaced. After about week on the phone and sending text messages. I called back and was put on hold for over 30 minutes. So, I returned it to the store where I bought it. I bought a different brand and I love it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Great Keurig Warranty Ser
Verified Purchase:Yes
Out Keurig Supreme that we had purchased this past March suddenly stopped working one Sunday morning in July. Called Keurig Customer Service, gave them the SN, e-mailed copy of purchase receipt & photo of SN. In about a week? Had a new Keurig delivered to our front door at no charge!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Globu
Verified Purchase:Yes
I bought a new Keurig two months ago when my 22 year old one stopped working. I thought I’d have to box it up to send back or take to the store. Actually all I had to do was send a photo of the serial number and two days later I had my replacement! I love the new model. I will rate it as a four, not five because it stopped working after 2 months but was promptly replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gerry 49
Verified Purchase:Yes
I really appreciate the help I received in getting a replacement for my brewer that quit working.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Candy2
Verified Purchase:Yes
This is my second replacement on this model I love it I just hope it holds up the other two didn’t work correctly when it came to descaling it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BoDD
Verified Purchase:Yes
Makes great coffee and very fast warranty replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: B9902
Verified Purchase:Yes
Customer service was outstanding! Received my replacement sooner than expected!! Thank you Keurig team! :)
I would recommend this to a friend!
Written by a customer while visiting keurig.com