My K-Supreme began to fail until it would no longer make a cup of coffee, just leaks and steam. Your team said stop using it immediately (so I would't get burned, and we'll replace it!) You did, and it works perfectly and provides me with a great cup of coffee each morning! I sent you the failed one so you can learn the cause and am so happy with your customer service and return policy and will continue to be a loyal customer forever. Thank You!
I had to replace the original one we were given for mine and my husband's anniversary due to the heat sensor tripping due to an issue during descaling apparently a known issue for this model. The only issue with this unit is apparently it doesn't be the correct amount like our other one in our to make a fun cup 12oz we have to brew it on the 8 then the 6 to get a full cup. But we are fine with that we like our kuerig...
I love this the best of all the Keurig brewers. You don’t wait for the water to heat up for two minutes. It starts pouring immediately. I want my coffee fast and this one delivers. But only four stars because it splashes onto the wall from the cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 19, 2022
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739. Happy brewing!
Highly recommend this single serve coffee maker.to my family & friend's. ☕ Delicious Hot Fresh Coffee everytime and of course it makes Iced as well! The company is great to work with if you have any issues. Class Act! Thank You for everything!
I was not sure what would come out of this but I gave it a try. I brought two Keurig one for me and a grift for my uncle from QVC. Mines stop working so I call Keurig to see if it can be troubleshooting. Turn out I was still in warranty and they sent me a replacement. I am a happy customer.
I was attracted to this Keurig initially because of its compact and slender shape. Nothing is compromised, as it has great features. Makes great coffee! I am extremely happy with my choice.