Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Heathers7
Verified Purchase:Yes
I had to use my keurig warranty due to a malfunction during the descaling process. The customer service is excellent. They understood my dire need to receive my replacement keurig as soon as popsicle and had it shipped immediately to prevent further delay in my daily coffee intake. Before this replacement, we ran through some trouble shooting which brought us to replacing the product. Agent was extremely patient and understanding.
My only great concern is that this is the second time this exact malfunction has happened. (2nd replacement). I also read many reviews that mention they have had the same exact issues during the descaling. When I said this to the agent she seemed unaware but was happy to replace the appliance. I am hopeful that keurig will research why this is happening and recall the product to have an end all issue resolved. This would save the company a lot of money. Now I worry about descaling my keurig… nervous this will happen again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tree babe
Verified Purchase:Yes
I am really happy with my coffee maker the coffees taste richer since they put the extra prongs the cappuccino is creamier than before
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LLG28
Verified Purchase:Yes
I was so happy that I got my replacement Coffee Maker. Working like a charm!!!!
I have been with Keurig for over 10 years & I always refer our friends to your Website for their "coffee & tea needs"
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: coff53
Verified Purchase:Yes
Thank you so much for replacing my K-Supreme Single Serve. I'm back to enjoying my morning coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jwww
Verified Purchase:Yes
Works great til you have to descale them and then you descale them and they stop working and won't turn back on I've bought 5 and replaced 5 now this is ridiculous they need to fix this model there not cheap
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Greatest idea for a coffee maker. Single cup!
on October 19, 2022
Posted by: J Hwk
Verified Purchase:Yes
This is my third Kuerig, love them all. My wife doesn’t like to smell brewing coffee so this works fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vixen
Verified Purchase:Yes
Love this coffee maker and I like the great customer service I received
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kindgal
Verified Purchase:Yes
I only had my coffee maker a few months. When I followed the instructions on descaling, during the rinse cycle, it stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com