Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: gk in Tampa
Verified Purchase:Yes
I recently contacted Keurig customer service because my THIRD K-Supreme Single Serve Coffee Maker had become defective in THREE years. I bought one in 2020; it died in 2021. Keurig replaced it. The replacement died in 2022; Keurig has replaced it. It should not be necessary to contact Keurig each year to get a replacement. Keurig should make a better product. The coffee and tea are great; the coffee makers are junk. Customer Service has been very cooperative.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: FJBiden
Verified Purchase:Yes
Great products that they stand behind. Could not be happier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sueandjoe
Verified Purchase:Yes
Love it, fits perfect under the countertop and easy to fill water.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mcksmom
Verified Purchase:Yes
This company stands behind their products. After a cleaning process, my K-Supreme stopped working. I called to see if there was something I was doing wrong or if they could help me to get it started again. They were very kind in taking me through different steps only to find there was no solution. They then replaced my my coffeepot immediately!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: QBDoctor
Verified Purchase:Yes
The customer service rep was very helpful when my new Keurig broke and it needed to be replace through the warranty program.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jesusjoyful
Verified Purchase:Yes
My machine that was only 9 months old stopped working after I descaled it. I called Keurig and after they got a little bit of information they sent me out a new one. Customer service is quick and easy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KYsnowbird
Verified Purchase:Yes
We love our Keurig however there seems to be a flaw in this coffeemaker. We are snowbirds and for the second time our brewer failed to work when we returned to our Florida home. Luckily both times our coffeemaker was still under warranty. Keurig’s customer service receives 5 stars. Hopefully the 3rd time is the charm for us with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SandeeC
Verified Purchase:Yes
This is a replacement for one that broke quickly. Customer service was excellent . So far this machine works great! The coffee is delicious !
I would recommend this to a friend!
Written by a customer while visiting keurig.com