Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Amberjef
Verified Purchase:Yes
I bought the K Supreme a year ago and it suddenly stopped working. I called them and they took care of me right away. I love my Keurig, I was lost without it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fern Goetz
Verified Purchase:Yes
This is my third 1 in 8 months. First stopped working. Second was descale light wouldn't go away. I've had a kuerig since they came out first lasted years. Not happy w this one. So we'll see
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jmp1025
Verified Purchase:Yes
This is my 2nd maker hopefully this will last longer then last one. I would of expected better quality from Keurig. The customer service was excellent in replacement process.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kim N
Verified Purchase:Yes
Amazing customer service. They were very quick to ship the new Keurig and make sure that I had everything I needed to return the old one. I would highly recommend
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kira14
Verified Purchase:Yes
I absolutely love my K - Supreme coffee maker! It makes awesome coffee and I love the strong button feature! I have had Keurigs for many years now and will continue to be a loyal customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Defective Coffee Maker
on October 25, 2022
Posted by: kef05
Didn't even have for a year and had to descale. Kept following descale directions and for an hour and a half, it did not work. Spoke with customer service, said they should replace my Keurig but would need to follow their specific instructions and they would send me a new one. Followed their directions and they aren't sending me a new one. Super disappointed!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 26, 2022
Thanks for your review. We're sorry to hear about this. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descale process is complete, the DESCALE notification should turn off automatically. We pride ourselves on our Consumer Care and always try to ensure the Consumer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Marie E
Verified Purchase:Yes
I’m very pleased with how smoothly and quickly my problem was handled.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Picodad
Verified Purchase:Yes
My kids gave me this coffee maker for Christmas. It makes great coffee really fast. My k-supreme broke down on a Saturday, I called kurig that day and on Tuesday I had a replacement. Great coffee, great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com