Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
The honeymoon‘s over quickly
on January 27, 2021
Posted by: Rlsmith
Our older Keurig broke down so I was excited to get this new and improved version and it did work great and I loved it, but then it just stopped working so I returned it to the store and got another one. And again very happy with it. And less than three weeks later it’s already not working. Very disappointed.
Response from keurig.comBy Keurig, Consumer Care, January 31, 2021
Sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
awful cup of coffee
on January 30, 2021
Posted by: Mair
I bought this coffee maker 6 weeks ago. It's the first Keurig maker that I do not like! It doesn't brew a hot cup of coffee like the old single serve Keurig coffee makers! Also to use the reusable coffee filter, you have to use more coffee than the old makers and the coffee is not hot and does not taste as good! I should have got a mini Keurig maker! I have been using Keurig makers since 2011,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 4, 2021
Sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig Supreme S
on February 16, 2021
Posted by: Mtac see
This is the second one I had since October now the descale light is on won’t shut off and there is alway coffee grounds in the coffee !
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 19, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont buy
on February 20, 2021
Posted by: Jazmyn
This is the second one, which replaced the 1st one, I have coffee grounds in my cup everytime & when I clean the machine, & wipe it out, I have coffee grounds coming out all over my counter. I do not like the multi stream, I never had this much trouble with the single brew stream.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
We're so sorry to hear you've been disappointed with your coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: VTFamily
Verified Purchase:Yes
GREAT product. Much improved. Taste's better and comes out hotter too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great design and engineering
on March 4, 2021
Posted by: BSME
As a retired engineer, I appreciate good design and the K-Supreme delivers. The controls are easy and intuitive. The LED lighting is well thought out and so easy to follow. This machine produces coffee that is both hot and delicious. Engineers should get a raise.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very Disappointed
on March 8, 2021
Posted by: Ducker1
I bought two of these on two separate occasions from two different retailers. They only lasted several months before they stopped working. I'm happy with the other model of Keurig that I have
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 17, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Dont buy stops working I have had two
on March 10, 2021
Posted by: Dont buy
I have had 2 of these just quit working in 6 months. Keurig is great about replacing but if I have to keep returning a broken machine what is the point. I love the idea of this coffee maker its just poorly made and just quits for no reason.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 17, 2021
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com