Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Wilbar
Verified Purchase:Yes
Excellent customer service and fast delivery was very pleased
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tanja55
Verified Purchase:Yes
My Keurig (less than 9 months old) suddenly stopped working. After some troubleshooting, determined it was the machine. Contacted customer service and within 24 hours a brand new machine was sitting on my front porch. I’m still in awe with this excellent customer service. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: deandysart
Verified Purchase:Yes
While the first unit failed in 8 months, the warranty replacement process was flawless. I didn’t have a receipt but Keurig accepted a photo of the serial number. The replacement arrived in 2 days!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kim12
Verified Purchase:Yes
This is my 3rd k-supreme Keurig. The first one I bought stopped working a month after I bought it. I was sent a replacement it also stopped working a month after receiving it. I asked for a different Keurig and was sent the same model. I do not like this product
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: captnding
Verified Purchase:Yes
I love this coffee maker!! Glad i bought it!!Would recommend it to anybody.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Myra1116
Verified Purchase:Yes
Excellent customer service! Thank you for replacing my Keurig in such a prompt and timely manner!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ferrari
Verified Purchase:Yes
I bought a new single serve coffee maker late last year and it worked great until this past month. When it failed I called Kuerig sent them the serial number and they had a replacement to me with 5 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bad Keurig
Verified Purchase:Yes
Bought one 6 weeks ago and after a weeks use the descaled light came on. Did the descaling procedure and the Keurig worked fine but the descaling light never turned off. Keurig sent me another K-Supreme and after running two k cups through the machine the descaling light came on. Did the descaling procedure and the light will not turn off. Keurig works fine and does not need descaling. As I said the light will not turn off, but I am not going to waste my time calling Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com