Replaced a coffeemaker that always managed to have grounds in the cup after brewing. I thing the keurig makes better coffee and I do not have the problem with grounds coming through. Nice removable sections to make it easier to clean.
This was a warranty replacement. the request was fast, simple and without question, a great process of support. Thank you, Keurig, for once again standing by your products.
I got my Keurig as a house warming gift for my first place. After using it daily, for about 9 months, the descale light lit up and so I descaled it, 5 times. The light turned off but the taste of the coffee was utterly burnt and disgusting. I'm all it took was one 10-15 min phone call to Keurig customer service and less than a week later I had my free replacement machine. Even though I didn't buy it myself, like I said earlier. Amazing customer experience. Couldn't be any happier!!
This was a replacement for a previous replacement due to metallic taste in brew. This one still has metallic taste. Don’t know what to do next. Have run descale cycle-helps for a few brews then back to metallic taste