Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Jazmania
Verified Purchase:Yes
My K-Supreme failed near the end of my warranty. The call to inform the support team was pleasant and informative as to troubleshoot to see if, in fact, it died. I was told a replacement would arrive at my home soon and sure enough, it did. Outstanding Support!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MikeRR
Verified Purchase:Yes
When my Keurig failed, I called. The replacement was handled professionally and efficiently. Within a few days, I had the new unit which works perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rob13
Verified Purchase:Yes
The process to replace under warranty was a bother. I was replacing a K-supreme single serve coffee maker that was a warranty replacement for an earlier failure. I was asked for the proof of purchase! Without proof of purchase, I had to send a photo of the coffee maker serial number and a picture of a hand written note with my information on the coffee maker! Keurig would not accept the photo of the hand written note separate from the coffee maker. So I put the same note on the coffee maker, photographed and then took a close up of the note on the coffee maker so the note could be readable!
I did get the replacement coffee maker and kept the email sent with the shipment to have proof of purchase if the coffee maker fails again!
I did get the replacement coffee maker and kept the email sent with the shipment to have proof of purchase if the coffee maker fails again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffeemaker-one issue resolved with warranty
on November 2, 2022
Posted by: Love great coffee
Verified Purchase:Yes
Bought the initial coffeemaker earlier this year. Recently ran the descaler process and the coffeemaker quit and wouldn't turn on. Contacted customer service and they promptly replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is a warranty replacement for the sample model that died 2 days before factory warranty expired. We like it for it's ease and simplicity to use, and the machine's countertop footprint. The designer(s) actually used their heads when they engineered this model.
My only issue is the incomplete explanation of the photo views they want.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brewtime
Verified Purchase:Yes
My brewer would not power up. Contacted warranty services with the problem. After we walked through the trouble shooting steps it was determined the unit was faulty. I received a follow up email shortly after the call with instructions to receive a replacement unit at no cost. I submitted the required documentation and received email confirmation approving the replacement. I received shipping information the next day with the replacement unit estimated to arrive in 3-7 days. I did not receive the replacement within the suggested timeframe. Contacted customer service and the order was shipped again which I received two days later. Great experience and customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Beto1970
Verified Purchase:Yes
I like it lots and I would buy another one when times come
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ebabcock
Verified Purchase:Yes
Love this product, I have one and I bought one for my daughter
I would recommend this to a friend!
Written by a customer while visiting keurig.com