Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Sonta
Verified Purchase:Yes
After 15 years, my old Keurig finally died. I thought I would move on from them, but I found that I just can't make a cup of regular coffee as well. I love this brewer's looks and functionality, as well as making a good cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sissy35
Verified Purchase:Yes
I was so disappointed when my Keurig stopped working. I called the support line and instead of hassle, I was walked through troubleshooting steps, when that did not correct the problem, I was told that I would receive a new K-Supreme to replace it. I received a replacement within a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HCJONES
Verified Purchase:Yes
I bought the first Keurig Supreme in May 2022. In September 2022, I used the Keurig DeScaling/Cleaning Kit—and my Keurig would not power on afterward.
I called Keurig and because I was covered by the included 1 year warranty, they sent me a new machine. Excellent customer service. The new Farmhouse Wfite color is beautiful. The moveable water reservoir is very convenient. I also appreciate that the reservoir is removable making it easier to fill.
Love that I can adjust strength of brew. I do wish the coffee was slightly hotter.
I called Keurig and because I was covered by the included 1 year warranty, they sent me a new machine. Excellent customer service. The new Farmhouse Wfite color is beautiful. The moveable water reservoir is very convenient. I also appreciate that the reservoir is removable making it easier to fill.
Love that I can adjust strength of brew. I do wish the coffee was slightly hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
BEWARE: Known defect during descaling process
on November 8, 2022
Posted by: Michelle79
Verified Purchase:Yes
Machine was 5 months old. Makes great coffee with the right pods. Went through descaling process and the machine died. This is a known issue with this Keurig model and all that you get is a replacement of the same machine with the same defect as long as it's still under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: LilliesMom
Verified Purchase:Yes
Original maker broke but we could get strong ciffee... this new Keurig..same model ...seems to not make coffee as strong even when the strong mode is added.
Written by a customer while visiting keurig.com
Customer Rating
1
Recommend not to buy
on November 8, 2022
Posted by: Sonnie57
I bought this a few months ago and used it a couple times and did not use it again for over 6 months because it is in our winter home. Tried to make coffee and has no power! Checked out plug ins etc and not the problem. Now Insee that many have had a problem with this coffee maker. Tell you to reset it but nothing I have tried works!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 8, 2022
We're sorry to hear that your K-Supreme coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Mark22560
Verified Purchase:Yes
Great customer service. Previous unit would not allow descale light to go off. Called CS and they sent me a new unit. FABULIOUS
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Esteve2
Verified Purchase:Yes
Love being able to switch between coffee varieties so easily. And customer service is first rate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com