Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Towny
Verified Purchase:Yes
This K-Supreme Single Serve is the best Keurig product I have ever had. The water carafe is so much easier to use with its front facing handle. The coffee tastes better due to the multi needles making the perforations for the water to go through the K-cup.
Written by a customer while visiting keurig.com
Customer Rating
1
Very disappointed
on July 12, 2021
Posted by: Janice11566
I received my new machine for Christmas 2020. I cleaned it with descale solution yesterday July 11, 2021 and it will not come back on. I can’t believe that the newer machine just stopped working after using keurig cleaning solution! Very disappointed that it didn’t last!
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
Hi Janice,
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: Joe78
Verified Purchase:Yes
Unit makes great coffee. Had an issue with it, called, got to talk to a real person, received a new unit with a full new warenty. Good support!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jillann
Verified Purchase:Yes
I received this a few weeks ago, and I am happily enjoying my coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: dib123
Verified Purchase:Yes
i got this a month ago as a replacement for the one that went out , so far it’s working great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig under warranty
Verified Purchase:Yes
Purchased our new Keurig Supreme last Nov. Stopped working. Contacted Keurig. Went thru the troubleshooting steps. Determined unit needed to be replaced. Our unit was under warranty. Keurig shipped a new unit immediately. And the new unit cones with a 12 month warranty. Just love a company that stands behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Samantha in AR
Verified Purchase:Yes
This model is so easy to use!! My 2.0 bit the dust and I purchased this one as a replacement. I am LOVING how easy it is to refill the water reservoir and now I have multiple choices for the amount I want to brew along with an OVER ICE setting!! I was really sad that by 2.0 bit the dust- but not anymore!!! So happy with the slim design and great tasting coffee!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stewart62
Verified Purchase:Yes
I love my Keurig and I can not say enough about the customer service. They really know how to deal with the consumer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com