Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Will 1
Verified Purchase:Yes
I was very happy with my Keurig until I had to descaling operation and couldn’t get out of that mode.
I called customer service and they were very happy to go through to proper method and it still didn’t work so they asked for some documentation and sent out a replacement.
Thanks Keurig
I called customer service and they were very happy to go through to proper method and it still didn’t work so they asked for some documentation and sent out a replacement.
Thanks Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pam mom of Kelli 4ever 18
Verified Purchase:Yes
Of aĺllllllllll the Keurig coffee makers I've had through the years- hands down The K Supreme is my favorite. I just purchased a 2nd...as a back up as I see new upgrades are out that have more features, but this one is PERFECT for the coffee I consistently drink all day long. I simply don't need any extras. My favorites about this K- Supreme is its small, I adore the ease of the water reservoir with its HANDLE so easy & light to handle! Love how I can move the water reservoir to 3 different locations- leaving me plenty of counter space! I hope they never stop making THIS, the original K Supreme!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wallys World
Verified Purchase:Yes
When the new 5 port water head machine came out, we thought this might increase the flavor and further minimize the acid, so we put our perfectly good prior deluxe machine away and bought the latest interation . We make an average of 7 cups/pods per day, so this is not a high usage rate. So, the pump failed to make enough pressure to push water through the pod after 11 month. I'm assuming this unit is an "exception to the rule " for Keurig machines. Anyway, the replacement unit is already sounding different 60 pods after getting it, so don't know if it will last. Time will tell...
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: apple coffee
Verified Purchase:Yes
we had a coffee maker that had a problem and called the company. They immediately took care of the problem and sent a replacement, The people were great to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meshell
Verified Purchase:Yes
So easy to use and pleasing to the eye. Looks great on my counter top.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
2nd warranty replacement for a K-Supreme - WHY?
on November 16, 2022
Posted by: Tony Fanuko
Verified Purchase:Yes
The warranty process went very smoothly... The replacement came quickly.
I'm curious as to why the previous 2 units only lasted 2-3 months before dying.
If #3 does the same - I will abandon the model and buy a competitors machine.
I do not think that it is a design problem, rather a QUALITY CONTROL problem with the
electrics, I wonder if this replacement will shut down as the previous 2 did in the near future or catch fire this time considering electrics are suspected to be the problem by me. Frankly, my trust in this model has diminished to where it is unplugged between uses. I'm not ranting, just really really concerned.
I'm curious as to why the previous 2 units only lasted 2-3 months before dying.
If #3 does the same - I will abandon the model and buy a competitors machine.
I do not think that it is a design problem, rather a QUALITY CONTROL problem with the
electrics, I wonder if this replacement will shut down as the previous 2 did in the near future or catch fire this time considering electrics are suspected to be the problem by me. Frankly, my trust in this model has diminished to where it is unplugged between uses. I'm not ranting, just really really concerned.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SharonP
Verified Purchase:Yes
Our Keurig died before a year was up. That was bad, BUT….Keurig sent us a brand new replacement within a day or two, and we were instructed to discard the old one.
Very little inconvenience - thank you for the great information and replacement
Very little inconvenience - thank you for the great information and replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cathip
Verified Purchase:Yes
My new K-Supreme Coffee Machine quit working after 3 months, so I called the help number listed. That same day I got an email listing what I needed to show them such as my receipt, photo of my Keurig and photo of the Keurig's serial number. Within 3 days I had a new Keurig to replace my old one. No problem! Thank you Keurig for good service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com