Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Tphillip
Verified Purchase:Yes
I received this one as another that failed after about 10 months.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: oldcarpenter06067
Verified Purchase:Yes
Bought my Keurig at Christmas, it died 6 months later, so sad! Called customer support, responded to a couple questions, brand new replacement showed up a week later, I was impressed. I am use to getting a song and dance, then waiting a couple months if a replacement is promised from other vendors, Keurig this is not normal.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TerriT
Verified Purchase:Yes
I’ve had many Keurig coffee systems over the years- this one is the best! The new convenient water reservoir with a handle, and the new multi- puncture technique, make this THE BEST YET!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I enjoy the features of this particular model. I received it as a birthday present in November 2020. But since that time, we are now in July 2021 we are working on our third replacement. I would not recommend this particular model to anyone. My husband and I are longtime keurig users. Thank goodness for their one-year warranty. That’s the only reason we are continuing to use this coffee maker. At least customer service is good!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Flygrl
Verified Purchase:Yes
I had to replace my Keurig and your customer rep was so helpful. I highly recommend Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: florida brewer
Verified Purchase:Yes
Bought a Keurig about six months ago for Xmas for my wife. It quit working, now power, but Keurig sent me a new one without question. The new one seems to have more steam than the previous one, perhaps the first one never did work 100%. Thanks Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: love to drink coffee
Verified Purchase:Yes
I needed a replacement and Keurig was efficient and thorough. They diagnosed the problem in a timely manner. I received the replacement in a short time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kskidmore57
Verified Purchase:Yes
I purchased two of these and have had to call to try and get the rescale to reset after cleaning. Both have just quit working and fortunately they have sent me new one. However, it just happened again on my pot so I am continuing to use it instead of calling to try to get it to reset. I think there must be an issue with these type of pots. I’m. Disappointed but truly love the size of it.
Sad I keep having this issue and hate that I have another one that has the descale lit and won’t go off. I’ve cleaned it and keep using it with a lit button. Company notices it and I doubt any of them will purchase this coffee pot.
Sad I keep having this issue and hate that I have another one that has the descale lit and won’t go off. I’ve cleaned it and keep using it with a lit button. Company notices it and I doubt any of them will purchase this coffee pot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com