I bought this a year ago and for an unknown reason it stopped working. Called Keurig and they were very helpful and replaced my machine immediately. Customer service was immaculate.
My Keurig stopped working less than a year after purchasing. I troubleshooted everything I could and then called the warranty dept. They asked me to leave a voicemail. They called back within the hour, let me know what documents to send in, and had a brand new replacement shipped to me within the week. Could not have asked for an easier experience! Glad this company values their customers.
The K-Supreme is very lightweight, almost fragile.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 22, 2022
Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I love coffee, I’m very particular about the freshness and taste of a freshly brewed cup, Keurig Supreme Coffee Maker is the best secret ….I love the “Strong” button and the 6 oz. Option is especially appreciated just before I workout! Thank you Keurig…..you always start my day off so satisfying ❣️
I was discouraged when my Keurig suddenly stopped functioning with a final burst of steam before expiring. An email to customer service started the replacement process. I am a believer in the Keurig warranty as I enjoy the hot coffee from my replacement brewer. Amen.