Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
TWO MACHINES ONE RETURN BOTH NOTHING BUT PROBLEMS
on November 25, 2022
Posted by: Toucan
Verified Purchase:Yes
This is the second machine. The first one had issues with the water empty and descale light functions in less than one month. The machine said out of water and wouldn’t operate when water was full and failed reset function! Descale light came on and stated stating it needed descaling in less than a month using filtered water! I descaled it and the light remained on saying I needed to descale it!
This is the second machine! I needed water and the light came on, I removed the reservoir and filled it and the light stayed on. I went through the reset process and the machine reset itself! I ran the water low and the light came in and I removed the reservoir and filled it and the light again remained on and I needed to go thru the reset procedure AGAIN!
Now I do not let the machine remind me, I just keep it filled always and I refill it with the reservoir in place and before the low water light has a chance to come on!
TWO MACHINES IN A ROW! SAME PROBLEM!
CONCLUSION: THIS IS A LOUSY MACHINE! BUY A HIGHER PRICED MODEL OR DIFFERENT MANUFACTURER! THIS MODEL SUCKS!
CONCLUSION: THIS IS A LOUSY MACHINE! BUY A HIGHER PRICED MODEL OR DIFFERENT MANUFACTURER! THIS MODEL SUCKS!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bboop
Verified Purchase:Yes
This was a replacement of my Kuerig. The descale light came on and even after cleaning twice, the light wouldn’t go off. The customer service representative was so patient in trying to help me fix but after being unable, sent me a full replacement. Thank you Kuerig for your outstanding customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mo Mo
Verified Purchase:Yes
Love the style and color of my keurig supreme. Called about a problem with my original and customer service was great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gorm
Verified Purchase:Yes
I bought my Keurig about 8 months ago and it worked excellent but then when I cleaned it I had trouble turning it on again. Keurig customer service were extremely helpful and prompt in replacing my amazing machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nina63
Verified Purchase:Yes
Customer service made easy and stress free to replace the kerig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Becoming a Fan
Verified Purchase:Yes
Thank you for fulfilling the warranty for my Super K by sending a replacement unit. The initial “live” customer service representative with whom I spoke with was courteous and helpful. The follow-up digital communications were concise. I appreciate the company’s product guarantee and patience shown to me; and am glad I received a Super K as a birthday gift.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: J Johnston
Verified Purchase:Yes
I go my new keurig about 3 weeks ago. And it replaced an older, much larger keurig. I am really happy with this new single cup maker. It has a very small footprint on my counter, makes great coffee, and heats the water much faster. Really no waiting. And I like that I can put the water carafe behind the maker and the footprint is even smaller.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chugging
Verified Purchase:Yes
A gift December 21. Would not brew the first week of November 2022. Was regular on cleaning etc with Keurig products. Called customer service who kindly helped me check
it out. Brewer not working. Filled out paperwork and I now have a beautiful replacement. I’m very happy.
it out. Brewer not working. Filled out paperwork and I now have a beautiful replacement. I’m very happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com