Good working with staff they were very helpful, this company does stand behind there products. Will buy again when needed, and recommend there products.
We received our Kuerig as a gift for Christmas and have been enjoying it until it stopped working. Since it was not quite a year, we were able to get a brand new replacement. We were happy with the quick service ans are back enjoying our coffee again.
My Keurig stopped working (of course 3 weeks before warranty ran out) however.... it was such a pleasure dealing with the customer service - I received a brand new within a week - they are the best! I would buy nothing else but Keurig.... I bought them for myself, my daughter and daughter-in-law, mother -in-law!!
I love my Keurig and I do not even drink coffee. I always have coffee available for my visitors, but I do se my Keurig for hot chocolate or to steep my tea. You still perfect for everything.