Bought my K-supreme in October of 2020 and when we were dealing it it stopped working. So I called since it was still under warranty and the service personnel were very professional and courteous on the phone. A few days later my new brewer arrived. Thank you.
I received my keurig for my birthday in January. It just stopped working last month. I called and the customer service rep was so helpful. I received a replacement last week and it is working great. Thank you! Best customer service I have had in a long time.