Cute machine and no warmup time! We love it so much! The flexibility of where you can place the water reservoir is a nice feature. I bought the sage color and it's so cute in my kitchen! I named her Katie Keurig ;)
The fastest k-cup brewer i have ever seen. Also the first one had a problem after a week or so. Customer service was exceptional.in less than ten days i had a new one.
We were disappointed that our K-Supreme+ needed to be replaced after less than a year of use. But Keurig’s customer support service was excellent and a replacement coffee maker was provided quickly.
This was a replacement for a brand new coffee maker I received that malfunctioned. Keurig's customer service was more than I expected! So thankful and enjoying the replacement without any complications. Wonderful coffee every time!!
For some reason our 7 month old machine quit working after we went through the de-scaling process. After a phone call and furnishing the necessary paperwork a new machine was shipped, no charges involved. A satisfying experience.
Replacement was quick and all instructions were thorough. Even though the new unit came with a cracked water canister, it, too, was quickly replaced. Thank you!
I purchased a Keurig K Supreme. I worked great for about 18months after which time I started having a problem. After calling Keurig and walking through some troubleshooting steps, they deemed the unit defective. They then shipped out a brand new unit. The unit arrived 5 days later. I am extremely happy with my Keurig _Supreme, but I am equally happy with the level of service I received and with Keurig's willingness to stand behind their product.
My new machine broke after having it for a month. I called customer and they took me through the steps to get it replaced. It was a very easy and nice process. I got a new one with in a week. K-supreme Single Serve Coffee Machine.