Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
AMAZINGLY BETTER
on October 10, 2020
Posted by: Marty13
I bought this new model a week ago. It is faster, stronger, and better brewing than any other Keurig I have owned. The new multistream technology is fantastic. I am sure the entire line of Keurig coffee brewers will soon have it.
I have used keurig for years. I make a 12oz and then a 4 oz (largest and smallest cups) to fill my 16oz to go mug. The new machine shuts off just after it starts the 4 oz cup, but when I start it a second time, the 4oz works.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Keurig K-Supreme was a great choice, the new multi flow technology really helps to get the full cup saturated to have less waste than the normal single stream. I the updated settings make a great cup of coffee! I used to not be a big fan because I like strong coffee however this machine gives me strong coffee I enjoy.
Really like this keurig. Like the auto shutoff after 5 min feature, like how it starts back up when you lower the lid to brew, like the various size brews and the over ice feature. Water reservoir is very easy to use and can be used on the side or back of machine. Machine is much quieter than my old model. Only very minor thing for me is that it is so light, it moves a bit on the counter, but no biggie.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Major malfunction
on October 26, 2020
Posted by: Anonymous
The brewer stops working after a week. The descale light comes on and won’t reset. Been replaced under warranty twice with the same issue on all three brewers.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 28, 2020
We are sorry to hear about the issues you have faced, Carol. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
The new design is perfect for a small space and 2 people who are retired. It brews perfectly on demand and shuts off. The water heats up as needed. No need for this machine to stay on all day.