For whatever reason the off and on switch for our new Keurig unit failed. Called your help line and within 2 minutes your very helpful representative was sending a replacement unit to us. It arrived quickly and we are back enjoying coffee from our “brand new” kuerig. Thanks!
The first one I got the handle broke so I called and they replaced it. I want to keep the warranty on the new one they sent me. Thank you Lorraine Jackson,Beulaville N C