Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: A Giff
Verified Purchase:Yes
I have enjoyed every cup of coffee I’ve had through this maker. The new multi stream is awesome. If you love coffee try this machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hal40
Verified Purchase:Yes
Works great. No problems. Present from wife! Many choices for each guest.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Good features
on June 11, 2021
Posted by: Blackjack
Bought the machine and after about one month started telling me and water even though the water reservoir was full. Keurig sent me a new machine and after a while it started saying add water. Thought I would live with it. Tell this morning machine is dead. Keurig is sending me another machine and want me to return this one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Retiredteach
Verified Purchase:Yes
This is a replacement for my exact same pilot that died and was under warranty. So you replaced it! I hope that doesn’t happen again. Sure missed it until I received the new one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DenzelF
Verified Purchase:Yes
I had to get my Supreme replaced after only 7 months. The replacement machine doesn’t make as good if coffee and ozs don’t seem to be as accurate. If I select 6oz it gives about 8 and if I do 8 it’s about 10 and too watery for my tastes.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: LovelandLee
Verified Purchase:Yes
My coffee maker just quit about 6 months after originally received as a gift. Called and went through troubleshooting with support. No issue with getting a replacement sent and received it 10 days later. Hope it lasts longer than the first one.
Written by a customer while visiting keurig.com
Posted by: CJBarton
Verified Purchase:Yes
We had a problem with the Descaled process and maker quit working. Getting a replacement was quick and easy but after only a few weeks, we are already getting the Descale light again. I don’t understand why it would already be requiring a descaling. Im afraid to try for fear that it will stop working like the previous maker (we had it for approximately five months before we had the problem. Maybe it is just the model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Moeski
Verified Purchase:Yes
Bought this awhile ago, had a problem, called kuerig and their customer service was superb and they resolved my issue. Forever kuerig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com