We have had two of these brewers die since December. We descaled it when the descale light came on with the Keurig cleaning kit and it powers down and never comes back on. Even though Keurig replace both of them with the same product it is still very frustrating and time consuming. Fingers crossed for the third one.....
I had my Keurig K-Supreme Single Serve coffee maker for 7 and a half months and while doing a scheduled descaling my machine suddenly just shut off and stopped working. I contacted Keurig about the 1 year warranty and low and behold they replaced my machine just by me answering a few questions about what happened to it. 3 days later I had a brand new machine at my door step. So anyone wanting to purchase one I highly recommend buying a Keurig. The price the service and the people working for them it’s a great company
I do love this style of keurig and this is my second purchase. Although the first one only lasted 1-1/2 years. I am hoping it was just some type of defect and this will last me much longer. we will see
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 1, 2025
We are very glad you are enjoying your K-Supreme. Thank you so much for your review and feedback. Happy brewing!