Although I bought one of these of a different model a year ago broke, and then I opened up my one from Christmas and it broke in a year and I opened up another one, and it broke in the same day, so I don’t know what happened maybe it was because I used the strong button. Not sure if I sent in two pictures and you sent me one and I appreciate it because I don’t believe you thought I was telling the truth about having 2to break within one month, so thank you very much though. Have a happy new year.
Bought one over 10 years ago and it was a beast, lasted forever. Purchased a replacement and it clunked out less than a year from its manufacture date, extremely disappointing. They replaced it and have changed the cleaning protocols which I’m hoping gives this replacement a longer life.
I had my Keurig stop working and I called and they helped me troubleshoot and found that the machine just stopped working. They then told me that it would be replaced free and the process was super smooth and easy . I love companies that stand by their products and this is one!
Was having problems with my Keurig coffee maker. Called Keurig for the warranty. They couldn’t fix it so they sent me a new one. Didn’t have any problems getting my service. Love Keurig and their customer service.