Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: I now use a Percolator
Verified Purchase:Yes
I believe there is a design flaw in the K-Supreme machines. This was the second one we've had that fails to reset after the descale process light goes on and the descale cycle is finished. No matter what is done the unit will not go on, dead and unusable. I believe Keurig knows they have this problem but will only address it as people call them to complain and then they need photos from you before it is replaced. Heck of way go. I give it 2 stars since it did work for a while.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Suzanne2021
Verified Purchase:Yes
I contacted cutomer service for a replacement. I recieved it without any trouble within days. This company stands by there product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shelley217
Verified Purchase:Yes
Thank you Keurig for the great customer service and quick turn around on my return. The person that I spoke with on the phone was so helpful and polite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sherryo
Verified Purchase:Yes
I have had mine since February and so needed to clean it after it prompted me to and I couldn’t get it to power up afterwards! So called customer service and they are awesome and sent me a new one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pj24
Verified Purchase:Yes
I bought it in February and when I descaled it the coffee pot would not turn on. It was replaced promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judyboat
Verified Purchase:Yes
Love my Keurig..I have had "Many" Keurigs over the years..my 3 sons have purchased them also because they love mine and also my BIL and SIL. I even have the small one cup one that I take on vacations/roadtrips! Makes great fresh one cup at a time coffee!! Love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonL
Verified Purchase:Yes
I am really appreciated of your company standing behind their products. Great company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jan16
Verified Purchase:Yes
Had to replace 1st K-supreme coffee maker after just using it for 2 weeks! My sister had to have hers replaced after about 3 months. Reserving my feeling on this coffee maker until I see if it is going to last.
Written by a customer while visiting keurig.com