This was a replacement to one that just quit working after a cleaning. It was hard going without while keurig processed everything and shipped me a brand new machine. Thanks Keurig for being so helpful
I needed a replacement coffee make as the heating element shorted out after two years and load and loads of cups of coffee. The customer service person was extremely helpful, kind and knowledgeable.
Absolutely LOVE my Keurig single coffee pot Love the Variety of flavors. I can go from Caramel coffee to Vanilla Latte’s Buy one Love yourself with your Keurig Variety
I purchased a K-Supreme single serve a little over a year ago and it took a crap on me. So I decided to call into technical support to see if they could provide any insight to a fix, I honestly can say I was not expecting much knowing i was out of warranty and had already figured i was going to be buying a new machine. After spending about 20 minutes on the phone with technical support they made the determination that is was not fixable at this point. Even though I was out of warranty they made a one time exception and replaced my machine with a brand new machine and I was completely shocked. Keurig differently stands by there customers and I will forever be a customer. Thank you Keurig