I am very disappointed in the way Keurig’s are made now. We have a better model from years ago and we wanted a more compact one as well. this machine is awful. It’s cheap plastic. It looks like it’s going to break and even though it has the new brew system with five prongs, the coffee isn’t nearly as good.
We purchased a Keurig coffee maker two years ago and each family member (husband, wife, adult son) enjoyed the ability to make their own individual cup of coffee (regular or decaf) or tea in lieu of having to share a single type of morning brew. When that coffee maker stopped working and we reverted to the other coffee brewer, we quickly were reminded of this desired preference offered by Keurig and purchased a Keurig K-Supreme Single Serve early in January. Morning coffee or tea is back to our highlight each morning!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 1, 2023
We're delighted to hear that you are all enjoying your K-Supreme coffee maker. Thank you for having us a part of your family. Happy Brewing!
I have purchased several different styles of Keurig coffee makers and have been pleased with all of them. My latest one was the K-Supreme Single Serve and I love it. After a year, it quit working so I called customer service. They were very helpful. Even tho it was a month past warranty, they replaced my Keurig free of charge. I received it the next week. I highly recommend Keurig products.
Love my Keurig but customer service needs work. They made an error on my address. 104 instead of 106. I immediately called when the shipping notice came. I was assured it was changed. Nope! Delivered to my neighbor’s garage. I looked like a porch pirate snatching it, knowing they weren’t home.
I received a k sepreme coffee maker as a gift and unfortunately the thermostat defect didn't allow the water to heat. Courteous and concerned service processed a replacement machine. I am so happy that this replacement works perfectly.... I love my new updated Keurig coffee maker! I have owned a Keurig machine for over fifteen years now and I am a loyal customer. Thank you again for great quality service!
I love the simplicity of this machine! Makes a great cup of coffee. More quiet than other Keurig machines I’ve had. I like the water reservoir, easy to refill. My favorite of all the Keurigs I’ve owned over the years.