Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Candi1227
Verified Purchase:Yes
I bought this back in November of 2020 we had to call a couple times for the grounds being in the cup. Then in April of 2021 we call again cause we couldn’t make any coffee we lost about 4 kcups was on line with your company and had to wait 7/10 days no coffee pot in the mail so we called again on hold 20 minutes they told 6 days go by and I called again we finally got it on 4/19/2921
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kae W
Verified Purchase:Yes
Best warranty in America. Service was great and I got my replacement in no time. Forever Kurieg!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bet Rob
Verified Purchase:Yes
I've been a Keurig owner for almost 20 years and I can't recommend it enough. My original Keurig (which I passed on to my family) is still in use and works well. Great concept, value and customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great until it’s not
on May 2, 2021
Posted by: amc003
I bought my first k-supreme machine in sept 2020… it broke after 6 months, just wouldn’t turn on. Called customer service, after two weeks of trying to get a replacement sent out, I got the replacement machine. The replacement spurt water all over the place and every cup of coffee looked like a cup of tea. Unless you pushed down on the top to keep it closed it didn’t work.
Please buy anything other than Keurig. It’s a crap shoot with what you get with them.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2021
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: pigeon girl
Verified Purchase:Yes
Original K-Supreme coffee maker only lasted 6 months before quitting. I called Keurig. After sending photo of serial number from old unit I received a new one in about a week. Great job Keurig! You were good on your word.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jesse08
Verified Purchase:Yes
NICE SIZE TO FIT IN SMALLER PLACES. WORKS GREAT AND FAST.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David Z
Verified Purchase:Yes
Our K-Supreme stopped working 3-4 months after purchasing it. We called Keurig Customer Service and they went through several steps in an attempt to revive it. After all the steps failed the customer service agent was happy to initiate a free replacement. The agent was very courteous and professional and we received the replacement in 11 days! We are very happy with Keurig as the stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bob2224
Verified Purchase:Yes
Replaced coffee maker with a new one within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com