Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: LaVoce
Verified Purchase:Yes
I would have given this item 5 stars IF it was made with better materials. This is my second Keurig K-Supreme Single Serve Coffee Maker. The first was sent back to another seller. The bar that is used to pull down on the K-Cups has two tiny pieces of plastic easily broken. If those pieces were metal, it would have been durable.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 28, 2021
We are sorry to hear of your experience. Thanks for your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Nancy Y2K
Verified Purchase:Yes
I bought mine just a few months ago. It developed a problem when I ran the descale on it- I called CS and the woman was very knowlegable & walked me through a few things to try & "reboot" it. When that didn't work- she sent me a new one!! Great service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Portland girl
Verified Purchase:Yes
We replaced an older one...and love it! We so appreciate Keurig for their positive response and help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ken419
Verified Purchase:Yes
My original one just stopped working. I called and they replaced it right away!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kimmer88
Verified Purchase:Yes
The new Supreme heats up faster than my older model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KimmyK
Verified Purchase:Yes
Bought it in January— (I had my last one for 5 years) this one has a much smaller “footprint “ with a tank that keeps water for 4 good size mugs for coffee and tea! I got a warning light to descale it.. looked up instruction on line(they are not included with machine) I tried twice to get the light to go off(mind you I have only used RO water in it from my tap) The Iight would not go out and my OCS could not deal with constant light.. so I called customer service.. they were great walked me thru the steps(for the third time) and then nice customer service person sent me a new machine! The KERIG PEOPLE are awesome And really cherish happy customers!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mo007
Verified Purchase:Yes
Best cup of coffee ever. It is nice to have a fresh cup of coffee when you’re in the mood every time.I do think the price is a little high for a coffee maker. But then again, you get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jcow6912
Verified Purchase:Yes
We are really enjoying our new machine. It’s doesn’t take up nearly the space that our duo did and has lots of options to choose from. The only reason I gave a 4 star instead of 5 is the coffee isn’t hot enough. I have to put it in the microwave every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com