Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: rn75
Verified Purchase:Yes
I am happy I bought this. Love small size, the color which is grey is more restful looking. And I love the different sizes of brewed coffer.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 1, 2023
We love that you are enjoying the streamlined design of your new K-Supreme coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dennis123
Verified Purchase:Yes
I’m very happy. Coffee has been coming out great. Love the color.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Hunk of Junk
on March 13, 2023
Posted by: g123568412
I purchased the machine and 2 months later it overheated while cleaning and stopped working entirely. It can be fixed but you have to pry the thing open and press a hidden reset button. Support just sent me a new one. The new one worked great for about 3 days, then it started leaking all around the K-Cup resulting in half strength coffee full of grounds. Support sent me a 3rd machine. Just set the 3rd machine up and it will only make about 8 oz of coffee on the 12 oz setting. I will never buy another Keurig product. Search online for other customers' experiences (Reddit). Keurig has released a defective design and they know it. They will just have you go thru the same troubleshooting steps, send a you a new brewer, and eventually it seems like they hope you'll just give up.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 14, 2023
We're so sorry to hear about the issues you have experienced with your K-Supreme coffee maker. We certainly wouldn't expect this from one of our products and we would love another opportunity to assist you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Piece of JUNK!!!!!
on April 15, 2023
Posted by: mollymuffin
I am on my third one in a little over a year Keurig keeps replacing it and after you descale it the light stays on and it leaks. Don't waste your money. I will never buy another Keurig product ever. My original Keurig was 9-10 yrs old and worked fine, but I wanted on slimmer profile should have keep my old one. Done replacing it going to the dump.
Response from keurig.comBy Keurig, Consumer Care, April 17, 2023
We're sorry to hear that you have experienced problems with your K-Supreme coffee maker. If you have not yet disposed of the coffee maker, please reach out to our Consumer Care team at 866-901-2739. We will be happy to look into this issue for you!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed Again
on April 15, 2023
Posted by: Disappointed Yet Again
Replaced a SMART Keurig that worked fine for about 17 months then just died completely all at once. I replaced with this one - died in 3 weeks. Took it back and traded for another, will see how long this one lasts. My old original Keurig lasted several years. Very disappointed in current junk.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 17, 2023
We are sorry to hear about the issues you have faced. We certainly wouldn't expect this from one of our products. If you need any further assistance, please reach out to our Consumer Care team directly at 866-901-2739. We will be happy to assist you.
Written by a customer while visiting keurig.com
Customer Rating
1
Didn't last a year of use
on April 19, 2023
Posted by: Rgk227
Bought this for a vacation home. I drink one large cup of coffee a day and this unit quit working at about 300 days of use. Way too expensive for such short life.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2023
Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: MGee
Verified Purchase:Yes
My last Keurig wasn’t working as well as it should have had after only one year of use. This was a replacement machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We're glad to hear you are enjoying your new K-Supreme coffee maker! Thank you for taking the time to leave us a review.
Written by a customer while visiting keurig.com
Posted by: Stepcut
Verified Purchase:Yes
I really love this Kuerig my hole family loves it we use several times a day
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We are delighted to hear that the whole family is enjoying your new K-Supreme coffee maker! Thank you for having us as a part of your daily routine!
Written by a customer while visiting keurig.com