Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
5
Easy to use multiple cup selections and nice look
on February 2, 2023
Posted by: My cup premium Keurig
Verified Purchase:Yes
This was a replacement coffee maker so glad Keurig is a full service oriented company no problem to replace the unit and fast turn around
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bd123
Verified Purchase:Yes
I like the coffee maker but the first one just quit working after a few months. Hope this one lasts longer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2023
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig K-Supreme Single Serve Coffee Maker Order
on February 2, 2023
Posted by: ElaineS
Verified Purchase:Yes
Order was completed accurately and timely. This is the fourth time we have purchased this coffee maker for personal use and gifts.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 3, 2023
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: MH555
Verified Purchase:Yes
I had bought a Keurig close to a year ago and it started to leak from the bottom becoming unusable. I called and within a few minutes the customer service agent clearly explained the process to submit a claim and receive a new one based on a year warranty. I got a new one in the mail about a week later! Great service!!!
Written by a customer while visiting keurig.com
Posted by: Phil M
Verified Purchase:Yes
Our K-Supreme coffee maker quit working during the descaling process. We contacted Keurig about the issue and discovered our coffee maker was still in warranty. Keurig shipped us a new replacement within a couple of days and we are loving our new unit. Thank you Keurig for great customer service on a great product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Replacing defective coffee maker very easy
on February 1, 2023
Posted by: MikeCathy
I was enjoying my Keurig brewer until it quit working 10 months after purchase. I contacted Support and I received a warranty replacement within 3 days. Very pleased with the Support and new brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Burned up
Verified Purchase:Yes
I had the exact same issue with two Keurigs using the descaling function. Customer service shipped me a new machine quickly, the process was simple, and I am very appreciative. Definitely first call resolution! Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sclean
Verified Purchase:Yes
Not Happy with the temperature, I like my coffee hot and this does not make it very hot. Also never had any issues with calcium and after 3 of these this is an ongoing problem. Every 4-6 weeks says to descale. Then when I do it won’t work. I have had a cheap o Mr coffee maker in my rv and never anny problems with, over the last year I brought it in to use while waiting on a replacement Keurig. After years of alway using Keurig I don’t think I’m going to purchase any more. I believe the new models are designed differently inside.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com