Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Disappointed
on February 4, 2023
Posted by: Kguido
I have owned this machine for about 6 months and the dreaded descale light came on. I have descaled before but this time I can’t get the light to turn off. I have owned several machines, love the technology but I may have to change to another brand. The hassle is just not worth it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 8, 2023
Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? The number is 866-901-2739, and we are here to help!
I RECEIVED MY REPLACEMENT TWO DAYS AFTER I EMAILED MY PROOF OF PURCHASE. I WAS LIKE A KID AT CHRISTMAS. I HAVE ENJOYED KEURIG PRODUCTS FOR YEARS. I ENJOY THE SLIMMER MODEL AS I LIKE A LESS CLUTTERED COUNTERTOP. IT’S PERFECT!
I bought a new k- supreme first one was defective got sent a new one and I don’t like it . When I brew it is very messy and sprays all over my counter around the machine the back part of the machine always gets dirty . When it’s done brewing with the used k cup removed it continues to drip for several seconds so everyone I use it o have to empty the tray and clean it along with my counter and the back part of the maker .
This is a 4 star rating because there was an electrical or computer malfunction after 6 months of ownership which prevented turning it on. Up until that time, the coffee maker had performed excellently