Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Forgotonia
Verified Purchase:Yes
We purchased the K-Supreme because we saw a great deal. We had an older Keurig that was till working but figured we just couldn't pass up the deal. We received our K-Supreme and loved it. The coffee actually is better than the old models. Sometime later, we noticed it was dripping from 2 to 5 places instead of the 1. The 1 stream in the middle would be coffee and the other 2 to 5 would be water. So we found instructions for descaling this model. Completed the process twice and it still had issues. My wife took a video assuming they would want to see what we were talking about. We called them and within ten minutes, they asked us to check a couple things and were getting our shipping information to send us a replacement. That replacement arrived in about 4 days and we were back to normal. We had to contact them again to get the shipping information to send the old one back but that wasn't really an issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nan422
Verified Purchase:Yes
I bought this Keurig back in December and have used and loved it every sense. I had a problem with it and I call Keurig, they walked me thru different scenarios but nothing worked. Since it was still under warranty, they immediately sent me a replacement. I received the replacement in 3 days, amazing service! Folks remember to fill out the warranty info online, your best defense if something should go wrong within the 1st year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sewickley Mark
Verified Purchase:Yes
I had a problem with the first one that I bought after two months use but the customer service people replaced it with no problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: steelhider
Verified Purchase:Yes
This was an upgrade from my k mini plus and worth it. Brews coffee in half the time as my other Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonnaC
Verified Purchase:Yes
I use my keurig every morning because I enjoy a couple of cups of coffee to start my day but the rest of the family do not. I say ’Yay!’
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark5806
Verified Purchase:Yes
Bought 1st KSupreme in December 2020and it just quit on April 7, 2021. Kurig sent replacement in about 10 days. All Great
Written by a customer while visiting keurig.com
Posted by: Dtsuzb
Verified Purchase:Yes
I love this Keurig ! Style smaller with more water reservoir, more cup sizes, quiet and fast brewing.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bubs
Verified Purchase:Yes
Coffee quality not nearly as good as the old K40; bad value for the $$
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 23, 2021
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com