Although I am awaiting a second replacement of this single serve coffee machine; I must say the Company is exceptional in that they stand firmly behind their guarantee, which offers a full years warranty on any replacement brewer. The coffee maker has always brewed a great cup and I am looking forward to receiving the replacement brewer
I received the K Supreme in Nov 22 it was a Christmas gift so it wasn’t opened or used until Christmas it’s now Feb 9 23 on Feb 7 the machine stopped working no lights no noise nothing research revealed that if I disassembled the machine I could reset a circuit breaker - no thanks it’s going back and I’m back to “old faithful “ the original 5yr old Kureg which I almost gave away
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2023
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Received this item as a Christmas gift and had to immediately exchange it due to mechanical error. The 2nd item worked for two weeks and now has the same issue. Will be reaching out to return this one as well. Disappointed, as my previous Keurig worked for almost 10 years with no issues.