Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Danville
Verified Purchase:Yes
For some reason mine stopped working customer service was excellent. Sent me a new one and I returned broken one so as to determine why it failed. Great machine love it. thanks again for such great service you have a customer for life
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Irish1
Verified Purchase:Yes
My coffee maker was replaced very quickly and efficiently
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nab1
Verified Purchase:Yes
I love my Keurig! The company replaced it when it quit working. It was still within warranty. Replacement was fast and easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Michaels Nan
Verified Purchase:Yes
Bought this at a discount club and several months later I couldn’t get the descale light to turn off Contacted Keurig and they promptly sent a new one out. I have had many many Keurigs and this is the first one I had to return.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Greg1
Verified Purchase:Yes
We can't live without it! The process to receive our replacement was as easy as brewing a cup of coffee. Thanks so much!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
POOR RELIABILITY
on February 16, 2023
Posted by: WJGIUNTASR
OK FEATURES, POOR RELIABILITY, FAILED TWICE
SLOW PERCULATING AND STOPPED BREWING AFTER ABOUT 10 MUGS OF COFFEE EACH TIME
SLOW PERCULATING AND STOPPED BREWING AFTER ABOUT 10 MUGS OF COFFEE EACH TIME
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 20, 2023
We're sorry to hear that you have experienced problems with your K-Supreme coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: pmac67
Verified Purchase:Yes
This was a replacement for one that died not even a year old. It takes so long to get the cup of coffee! I was pleased with the first until it up and quit for no apparent reason, and have been unhappy with this one since. It's new, so shouldn't need to be descaled or anything. Not worth the amount you pay for it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Love the Product but the motor keeps burning out
on February 15, 2023
Posted by: jadebodhi
Verified Purchase:Yes
I love this and really hope that this "second" warranty replacement last longer than a year. The motor on the first (actual purchase) and first warranty replacement both died during or shortly after the descaling process.
Written by a customer while visiting keurig.com