Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: JackJ
Verified Purchase:Yes
My 6 month old K-Supreme quit working and the company had a replacement on the way to me the next day. Great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Short
on April 8, 2021
Posted by: Lindsey16
We used our original Keurig everyday, once we moved we bought the Keurig supreme to better fit the aesthetic of our new kitchen. It looks great! Very sleek and love the matte finish, the handle on the reservoir is so nice. However, none of our travel mugs fit in the space under the dispenser. We have lost the convenience of throwing the travel mug on and making a to go cup before work in the morning. If I still had the box, I would definitely be returning this item for one that fits our needs. Very disappointed by that.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 12, 2021
Thank you for your review and feedback. The K-Supreme has a 6.25”H mug clearance with drip tray and fits a travel mug up to 7.0” tall with drip tray removed. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Ed 74
Verified Purchase:Yes
Replacement K-Supreme Kuerig is working great,love the white color. Customer service was great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Same Issues Continue with this Model
on April 8, 2021
Posted by: Renee1
Our single brewer was replaced about 6 weeks of so. We are having the same issues. The descale light has come on once again and will not go off. Last model after descaling 3 times (consecutively over a week) there was no change until one morning maker would no longer work. DO YOU REALIZE HOW MUCH TIME IT TAKES TO DESCALE THIS MACHINE! Customer Service was great with the replacement-Kudos!!! But here we are again. We are anticipating that in about a week this machine will just stop working. We had the larger Keurig model for 15 years and never had a problem (no water filters to purchase or insert, no descaling solution to purchase and utilize). If the machine slowed down, we cleaned with vinegar. I am beginning to think this particular model has a defect. Please assist us as to where we go from here. If this stops working is Keurig going to replace this one as well? Can you tell us how we can turn the light off? Should we be concerned? Please help. I only have one cup a day it is my only vice, I need that cup in the a.m. Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lolo1999
Verified Purchase:Yes
Well it took a while, and you were out of Red (original one), but I like the black one. I did try to register the new one for the warranty, but couldn't.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shellm
Verified Purchase:Yes
It's ok, not very hot and I can't really tell the difference between the regular and the bold or stronger.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: bergendee
Verified Purchase:Yes
This model is slim and simple to set up and operate. Our unit would not restart after being turned off for cleaning but the company replaced it without any hassles (we did have our receipt and had only used the machine for a few months). Glad to have this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ricmac
Verified Purchase:Yes
I have trouble with my brewer. It puts out to many grounds with coffee. Not pleased with my brewer. They sent a new brewer to me with the same problems. I will give them both to someone. My old one works great!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com