Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Lam11
Verified Purchase:Yes
My first K K supreme became faulty always said descale and wouldn't give me hardly any ounces but then I got my warranty replacement a month ago and it still runs great! I love all the features and it's a great little coffee maker Hopefully it'll stay that way this time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Holly W
Verified Purchase:Yes
Really like it. Easy and fast to use. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KKKKL
Verified Purchase:Yes
I received a cracked machine, but overall i love my machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Break Very Easily
on April 6, 2021
Posted by: mahayla22
I have only had my Keurig K-Supreme for a couple months and it already broke. I had not used it in a week, went to run a rinse brew before I made myself a cup of coffee and it "ran" dispensed no water and then shut off with a burning smell. Now it will not power back on. Terrible manufacturing in opinion if you can't go a short period of time betweeen uses. I also descaled it about a week before I didn't use it for a week. I'm very disappointed as I had wanted a Keurig for a long time when I bought it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kds1
Verified Purchase:Yes
Warranty replacement worked for two weeks and had the same failure as the original
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Andrew E
Verified Purchase:Yes
I bought back in December 2020. Small malfunction after 2 months use stopped working. Called Keurig explained problem went through a few possible remedies. Still no luck. They asked for serial number and proof of purchase..then bam here's your new K- Supreme! No cost, no heartache. Received and working perfectly! Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Burned out while descaling
on April 7, 2021
Posted by: Jim 2021
Purchased for wife at Christmas. Worked great until the descale light came on. Followed directions to descale. Was just about finished when the machine began to smoke. Unplugged immediately, but now it won’t work. Tried in multiple outlets, but nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
descale
on April 7, 2021
Posted by: jericat
I have had this for 3 mos. I have descaled it twice and the light will not go off....
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 8, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com