Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: CoffeeMomm
Verified Purchase:Yes
I love mine so much I bought one for my daughter!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rbeaver2021
Verified Purchase:Yes
Small footprint Keurig brews a great cup of coffee, convenient and quick. Ice coffee feature is a great option to add, very pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Only lasted a month
on September 12, 2021
Posted by: Chris85
I like the way this coffee maker looks and the water pitcher. That’s about it. On its last brew it starting literally spraying out steam and making all sorts of terrible noises, followed by a burning smell. The power light went out and it won’t power back on anymore. Thankfully I didn’t get rid of my old 2.0 yet, because I had a feeling from reading other reviews that this model would end up being a dud.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 17, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Cathy Q
Verified Purchase:Yes
I’ve had this for a month and LOVE it.
All the new features add up to an easier, better coffee experience.
All the new features add up to an easier, better coffee experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Quit working with first cleaning
on November 15, 2021
Posted by: Gizmodaniel
I bought this during lung cancer treatments and it died after the first cleaning. I haven’t felt like posting until now being so sick from my treatments so I have had to pull out my old one that isn’t great. I have loved Keurig for years but very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Quiet brewer
on November 30, 2021
Posted by: Burg
Pro: It’s much quieter than the Keurig we replaced. Con: Coffee splatters with a standard size cup, I guess because the brewer to cup space is higher for travel mugs.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Robine R
Verified Purchase:Yes
This is the best Keurig coffee maker I have used to date. I would highly recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Repeat failures. 3rd replacement
on January 15, 2022
Posted by: MF74
I had my original kuerig for 8 years. Used in my workshop now. Still going strong. I've had 4 of the k supreme plus models now in <1year. Same failure everytime where it's shuts off a day or two after descaling while brewing a cup and never power's back on. Always a long wait on the customer service line and even though I tell them I followed the online troubleshooting steps of trying it in a different outlet, and testing other appliances to ensure the power is on as well as telling them I tested the outlet and used to be an electrician the response is the same like they are reading off a cue card. "Sir I need you to once again try a different outlet, try a different appliance........" The k supreme plus makes a good cup of coffee but it's a lemon. It chronicles overheats itself and shuts itself off even if you descale it every month and use only kuerog branded cups. All over internet these products are having the same issue where they just shut off and won't power back on. The product isn't worth the time you have to put into it every time it fails. This current one I have was a warranty replacement from late July directly from kuerig. Less than 6 months after a warranty replacement it's dead in the water. I now get to call keurig once again to have them tell me to try a different outlet, are you only using keurig branded cups............ Buy something else avoid this one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com