My third Keurig (keep downsizing) and each has been dependable. My issue is a design flaw. They display all the pretty colors on the site so I selected a warm white to go with my light kitchen. But, they do not display the cords in their photos so I have a dark bulky cord visible. Silly, yet the design flaw has me puzzled. Why offer nice colors if you cannot finish the product properly with a compatible color cord (light gray)? Doesn't Keurig know coffeemakers live on the kitchen counter?
This was the best gift ever for my hubby. It fits perfectly on the counter top in the area created for his morning roast. The directions were easy to follow. Each cup brewed, whether coffee, tea, or cocoa-is hot and delicious! You can’t go wrong with this little ditty.
I called on a Friday with a problem with my coffee maker not working. Customer Service determined that it was defective. I received my replacement on Wednesday.