Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Love Keurig products
on March 11, 2023
Posted by: Lucy1
Big coffee drinkers and faithful to Keurig brands. I bought this a month ago and it has been more of a headache to me waking up fighting with coffee machine to brew. Sad to say I am really disappointed. I will be returning it for a different model of Keurig. It steams profusely and grounds sometimes spit out. Not sure if it is just a bad one in the bunch.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 14, 2023
Hello Lucy and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Product and Excellent Customer Service
on March 9, 2023
Posted by: samr1215
I received one of these as a gift a year ago, and unfortunately just recently the bottom started to leak small amounts of water. I called Customer Service and spoke with a knowledgeable rep. In less than a week I received a brand new replacement of the same model!! I couldn't be happier. Thank you for your outstanding customer service!! And I should mention, they are available 7 days a week. Wow.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wendy WW
Verified Purchase:Yes
We had an old Keurig that sadly stopped working and after some research, decided that this was the closest thing to it. The old machine didn’t have a reservoir, so we thought that would be a plus!
While this cute little sage colored machine makes a decent cup of coffee, there are a couple of things that keep it from a 5 star rating.
1. If you are using a refillable KCup to try to save the environment one tiny plastic cup at a time, you’re going to need to buy another one specific to the multistream functionality. It does not say this anywhere in the product description
2. This machine seems to make a cup of coffee that’s not quite as hot as our old one. It’s not that it’s cold coffee, it’s just not piping hot.
While this cute little sage colored machine makes a decent cup of coffee, there are a couple of things that keep it from a 5 star rating.
1. If you are using a refillable KCup to try to save the environment one tiny plastic cup at a time, you’re going to need to buy another one specific to the multistream functionality. It does not say this anywhere in the product description
2. This machine seems to make a cup of coffee that’s not quite as hot as our old one. It’s not that it’s cold coffee, it’s just not piping hot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 9, 2023
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Listen Closely
Verified Purchase:Yes
We love this Keurig. It is a great size and good styling. It is also the quietest Keurig we have had.
This was a replacement for one we bought that quit working during a descaling procedure. That you Keurig for a pain free replacement process.
This was a replacement for one we bought that quit working during a descaling procedure. That you Keurig for a pain free replacement process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joecuppa
Verified Purchase:Yes
This machine is easy to use, convenient with great results.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Whatever
Verified Purchase:Yes
So far this replacement K-Supreme is working correctly I Can’t say I would recommend it as the first one quit working properly after having it for 3. Months so far will give 5 stars but see what happens eventually
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Farrel
Verified Purchase:Yes
Keurig replaced our prior coffee maker when it quit working... We love this model especially for the ease of refilling the water carafe and the fact that it's so quiet. It takes up less space on the counter. It make a superior tasting cup of coffee, too. I would recommend this to everyone. And we recommend the company, Keurig, as well. They really stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Southfloridalady
Verified Purchase:Yes
I have purchased several Keurig coffee makers I love the fact you can make it stronger brew for each cup and always nice feature reminding you to descale!
I would recommend this to a friend!
Written by a customer while visiting keurig.com