Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Wallyworld
Verified Purchase:Yes
after replacing our initial unit, the new unit works properly. All ok but coffee could be hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Joey69
Verified Purchase:Yes
I purchased this in dec 2020. It stopped working in March. Called the company and got a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: klec
Verified Purchase:Yes
Original supreme defective and waiting for return tag to send it back to you. Replacement works great so far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RiBz
Verified Purchase:Yes
I failed after 3 weeks so I called customer service and they fixed me up!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cathkul
Verified Purchase:Yes
Received replacement quickly and service rep was helpful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Conv123
Verified Purchase:Yes
I got my keurig around Christmas and shortly after the descale light came on and wouldn't go off even after I used the keurig cleaner. So I called and they replaced it. What a difference! My husband wanted a stronger coffee because he thought it was too weak, now he says its too strong lol. Thank you customer service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
shut off after descale
on March 22, 2021
Posted by: stuck
I bought this January 2021 as a gift, now, it won't even turn on after completing a descale. It smoked and then shut off. I went back to my trusty Mr. Coffee 4 pot maker. This is my third Keurig, thinking this new model would make me happy. But, no it has only made me frustrated.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Posted by: Ralhol
Verified Purchase:Yes
This is my third machine . I only hope it will last longer the 4 months. Both of the others died after I tried to descale
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com