Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: christy 7
Verified Purchase:Yes
this is the 6th Keurig that I have bought over the course of several years. The flavor of my coffee is really good.I can make 2 cups in a row without waiting for it to heat up. I also like that it does not take up so much room on my counter as my last one did. the green color is light, also a silver green. Easy to live with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
K-Supreme descaling faulty
on March 20, 2023
Posted by: Bob1942
Coffee maker stopped working after descaling. Is being replaced. Good customer service however I have to go to trouble of returning (free) their defective product.
Descaling seems to be a common issue with this model
Descaling seems to be a common issue with this model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kbhl
Verified Purchase:Yes
My machine quit working, about 13 months after purchase. I called, and they replaced it without any issues. I didn't even ask. I was pleasantly surprised
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JahD
Verified Purchase:Yes
Have used only Keurig for many years. Happy with customer service, always very helpful with any problems or questions.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jasone
Verified Purchase:Yes
Great customer service...had issue with product they were quick to fix issues
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tejanojr61
Verified Purchase:Yes
I bought my first one last summer and was surprised when it lasted less than a year. I am only making one cup of coffee a day. I called the company and they replaced the machine for me. The coffee is great every time. I felt let down when a very expensive coffee pot couldn't last more than a few months but the company gives such great service I would always go with this machine and those behind that product. Have to give Kurig a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
this is an over priced pile of junk.
on March 19, 2023
Posted by: Rusti
My children bought me this sleek new "Supreme" coffee maker and the instructions on it are onerous. The DESCALER costs more than it's worth and when you've spent a lot of time doing the DESCALE, it still is on blaring at you. The additional cost of filters and descaler is a waste.to get more money and doesn't work anyway. 20 minutes to clean it and a ton of wasted money and time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 21, 2023
We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. We'd love to look into your concerns further. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jim 4 coffee
Verified Purchase:Yes
We had upgraded our Keurig just over a year ago and it suddenly quit working during a routine descaling. The customer service rep was so kind and helpful and ended up sending us a new one even though just outside the warranty! Couldn't be more pleased!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com