I got my k-Supreme Keurig as a Christmas gift and just loved it. Unfortunately, a few weeks ago it malfunctioned. I contacted their customer helpline and was impressed by their courteous customer service. They were quick to send me a replacement Keurig. Thank you!
We got our K-Supreme right after Christmas and it performed flawlessly. When it came time to descale the unit, something went wrong and it wouldn’t restart. I called the factory service phone number and after some troubleshooting they shipped me a brand new unit with absolutely no cost to me. It arrived 5 days later, no shipping, no handling, no tax, not a single penny out of pocket! Thanks Keurig!
When our keurig stopped working we were so disappointed because we didn’t have it that long. I called customer service and they were really pleasant to deal with . They kindly replaced our pot. So nice to know there is still some great customer service.
Did not realize you improved my coffee maker until I got a new one through warranty. My old one splattered coffee when filling cup and exploded if I did not slam the lid on the pod to begin processing. It is wonderful change. Always like the coffee selection from Keurig.