Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Ten4
Verified Purchase:Yes
I bought one a few months ago and it quite working. They replaced it for free!! And very quickly
Written by a customer while visiting keurig.com
Posted by: grammy0125
Verified Purchase:Yes
Bought the k supreme in January after a couple of weeks noticed it was wet underneath, didn;t think nothing about it UNTIL it happened again and again. Found water probably once a week but only I guess because it was building up underneath. Called customer service and they were very nice and replaced my supreme. Hopefully it was a one time leak and not how they all are. Overall very satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rasone
Verified Purchase:Yes
I called Keurig to talk about a problem with the machine. I had tried to descale it. It had been working great, we both love the taste, resevoure size, and the small footprint despite the large tank. I likely descaled it incorrectly by watching a u-tube video. But the factory still shipped a new one out to me right away. It took a while to get here because of the bad weather keep all deliveries from being made, even mail. It's here now and we still love it and are life long Keurig users (about 10 years now).
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kriggy
Verified Purchase:Yes
Purchased this for my father who liked his old Kurig but always wished it would make a stronger cup. The Multi Stream design coupled with the option to brew a stronger cup has solved that issue. He could not be happier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike 92203
Verified Purchase:Yes
We love our new K-Supreme. It is compact, excellently designed. Coffee comes extremely fast and very hot. We could not ask for a better coffee maker.
Thank you Keurig for making our mornings delightful
Thank you Keurig for making our mornings delightful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rrtoolnut
Verified Purchase:Yes
great warranty, wonderful service, super fast delivery
Written by a customer while visiting keurig.com
Posted by: Marianne0415
Verified Purchase:Yes
I do like this Keurig, but I have had trouble with it not brewing the full amount of coffee I asked for (e.g. 10 oz would give me like 4 oz) and sometimes has an off taste. Usually, it's great, but it doesn't work properly 100% of the time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
I don't understand
on February 24, 2021
Posted by: Akaycia
I seem to be having the same issues as a lot of other customers. Purchased the Supreme for Christmas and already it says descale. Went through the whole process and the light won't go off and it only puts out about 2oz if that. Paid way too much to have these problems. Keurig needs to do a recall or something because this is unacceptable. I'll be contacting customer service but I need more than a replacement. Run me some coffee for the inconvenience.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 2, 2021
Thank you for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the descale process? When the descale process is completed, the DESCALE notification turns off on its own and the brewer will exit the Descale Mode. If you need assistance with this, please call our Consumer Care team at 866-901-2739. We will be more than happy to help!
Written by a customer while visiting keurig.com