Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Bobbi07
Verified Purchase:Yes
I love Keurig and I have had one for years so I was very upset when after having the last one for years it no longer worked. I know it sounds crazy but I was really upset and called the company right away. The associates were absolutely wonderful and even though the warranty had run out they made it possible for me to get the exact one that I wanted for half the price and it arrived in record time. Thank you Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Amigo
Verified Purchase:Yes
This coffee maker positively makes a very good cup of coffee no two ways about it. I would absolutely recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Keurig warranty
Verified Purchase:Yes
Keurig stands by their product!!! They handled my warranty great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Disappointed drinker
Verified Purchase:Yes
I love it when it works….This is my second replacement. Both have stopped working after descaling process. Completely dead won’t even power on. If this happens again I will no longer be a Kuerig owner
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Man cave
Verified Purchase:Yes
So far, Keurig has the best customer service that I have dealt with lately. I had my new Keurig Supreme for four months and it stopped working. I contacted customer service and with in a week I had a brand new replacement, hassle free. A big thank you to your customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bboop1108
Verified Purchase:Yes
I use this coffee maker daily. Nice hot coffee. Very east to work and great features. Great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sleach86
Verified Purchase:Yes
This is my 3rd Keurig in 12 months. The first 2 failed after about 6 months of use. Ask me in 6 months how I feel.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Would not recommend
on April 6, 2023
Posted by: boymom22
I bought this brewer for this slim shape, as our kitchen is small and wanted something that didn't take up much counter space. It was a replacement for a larger Keurig brewer that had 10+ years of use out of it, with no issues. This brewer has given us nothing but problems. I have had to call customer service several times and have since had 3 replacement brewers and each one has had the same issue. Brewer will work normal for a month or two and then will begin dispensing coffee that barely covers the bottom of the cup. It doesn't matter what size option you choose, brewer will not complete a full brew. Replacement brewer #2 even started to smoke, while simply trying to brew a 10oz cup of coffee. I have kept up on the cleaning, and descaling process as needed on every brewer, and still experienced the same results. I would not recommend this brewer, until Keurig take the time to thoroughly inspects the mechanicals and update the systems appropriately.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 7, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from one of our products. Please reach out to our Consumer Care team at 866-901-2739. We will be happy to find a resolution that best suits your needs.
Written by a customer while visiting keurig.com