Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: jmj23
Verified Purchase:Yes
My Keurig K-Supreme malfunctioned. I called customer service and they sent me a replacement. My new Keurig works great. Customer service rep was very helpful and it was quick.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Domcat311
Verified Purchase:Yes
I am very happy with my warranty replacement keurig. It works great. The whole process was quick and easy. Keurig makes such a great cup of coffee!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mgilbert
Verified Purchase:Yes
We love how there is no mess and so easy to keep clean
The customer service is also easy and wonderful
The customer service is also easy and wonderful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John0127
Verified Purchase:Yes
This warranty replacement couldn’t have gone smoother! Replacement arrived in a few days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Never Happy!
on April 9, 2023
Posted by: JanetCD
I haven't been happy with this coffee maker since I first bought, less than 18 months ago. Especially the reusable cup feature, it spits all over the place and no matter the coffee grind or k-cup, the coffee always comes out on the weaker side (even with Strong selected. Today, I descaled it and now it refuses to turn on. Have googled and tried all methods to restart, but nothing. My last Keurig didn't last much longer. Only one of the originals worked really well. Very disappointed!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 10, 2023
This is definitely not the experience we want you to have with your K-Supreme coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
4
Many good features
on April 9, 2023
Posted by: Funny
I loved this machine because of its versatility. Unfortunately, it completely died last night, just about a year after purchase. I never had that happen on other Keurigs. Is this technology, is the amount of time I’ll get from this style Kerrig? I am greatly disappointed.
Response from keurig.comBy Keurig, Consumer Care, April 25, 2023
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Nancy P
Verified Purchase:Yes
This was a replacement for a defective unit. I would have bought this unit if I was shopping for a new one. The filtering through the 5 holes brews a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mjdd
Verified Purchase:Yes
The one that had to be replaced stopped working. Dealing with the Customer service was a pleasant. My new coffee maker is working great
I would recommend this to a friend!
Written by a customer while visiting keurig.com