Received 2nd warranty replacement after ordering twice. All of them died during 1st descaling. Rated 3 because of warranty response. I don’t recommend buying this product.
This is actually a replacement for one I bought 6 months. It started to not properly make cups of coffee. I am hoping this one will last longer. This is my 4th Keurig maker (upgrading each time). I like the convenience of coffee almost instantly.
I had a problem with my d scaling light and I gave. Kerrigan a call. We ran through all of the things to try to turn it off and didn't work and they sent me a new machine.
I was having some minor problems with my coffee maker. I contacted customer support and they were very courteous and helpful. After doing some trouble shooting, it was determined that the unit should be replaced. The coffee maker was still under warranty and the process to replace the unit was relatively easy. After sending the required info to Keuring, I was able to get a new replacement for my old unit. I am back to enjoying my coffee and Keurig coffee maker. Thanks again for all your help.
I want to thank all parties involved in helping me with my keurig problem. After descaling and following directions completely, I no longer could get power to my unit. The gentleman who helped me was very patient and made it very easy to resolve the problem. I had no idea that it would result in me getting a new Keurig to replace my unit. THANK YOU SO MUCH!!! I didn't have to be without my coffee but just a few days!