Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Gypsy Soul
Verified Purchase:Yes
I bought this a month ago, and really like it. However, it spits coffee out the sides instead of totally in the cup. End result: A mess! Also, the coffee doesn't come out very hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 19, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Punkinsmompvb
Verified Purchase:Yes
Replaced my old Keurig with this one and I’m very pleased instant ready, choice of intensity and size of cup make this a dream to own
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
very disappointing
on February 16, 2021
Posted by: jessicacats
my last Keurig lasted 10yrs and was great. this one had scale issues in about 1 month, i had to order descaler which i used but couldn't get the scale light to shut off. while the multi-stream makes sense i think this is why scale build up is an issue. additionally the size of pours is not uniform - sometimes 10 oz = 10 oz, other times only a fraction. it takes 3 attempts to get a reasonable size cup.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2021
That isn't the experience we want you to have. Our Customer Care team would love to help. Please give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Grits6953
Verified Purchase:Yes
I bought the K-Supreme Single serve approximately 3 weeks ago. The first one that arrived was damaged. We called as soon as we opened the box. Did not see any damage to the outside shipping box or the inside box, however did see that the seal on the top had been compromised. Someone or something had damaged the coffee maker itself.
We found several pieces of black plastic. We did receive the replacement maker within a week and have used it several times. It is working good and we cannnot wait to take it in our travel trailer, reason we bought it, and use it on the road.
We found several pieces of black plastic. We did receive the replacement maker within a week and have used it several times. It is working good and we cannnot wait to take it in our travel trailer, reason we bought it, and use it on the road.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: donsw
Verified Purchase:Yes
I had a problem with the unit I purchased and Keurig helped with the problem in a very quick and efficient manner,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is my first ever keurig!! I have had other brands but they never tasted quite like the coffee from this machine! I dont know if its the multistream technology or just the better brand but I have never had coffee at home taste so good!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ACiliberto
Verified Purchase:Yes
My my K Supreme one cup coffee maker stopped working out of no where. We only had the coffee maker a little over a month. We called the 800# emailed a photo of the serial number and a week later we got our new coffee maker. Thank you for your prompt response
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Evasmom
Verified Purchase:Yes
My second Keurig. Upgraded from the Keurig mini. Love the different cup sizes and control the strength of the coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com